Terms and Conditions

1. Introductory Provisions

These terms and conditions govern the relationship between you (the customer) and the operator of the e-shop (https://everout.cz), which is:

Jakub Regner

Company ID (IČO): 11735660

Address: Revoluční 207, 293 01 Mladá Boleslav

Not a VAT payer

Phone: +420 720 480 089

Email: [jak.regner@email.cz](mailto:jak.regner@email.cz)

Business conducted under a valid trade license.

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2. Order and Conclusion of Purchase Agreement

Orders can be placed directly on the website without registration.

Once the order is submitted, a confirmation email is sent to the customer — at which point the purchase agreement is concluded.

The seller reserves the right to cancel the order due to obvious pricing errors, unavailability of goods, or technical issues.

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3. Prices and Payment Terms

All product prices are final.

Shipping costs are added separately based on the selected delivery method.

Available payment methods:

Bank transfer

Cash on delivery

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4. Shipping and Delivery Time

Goods are shipped via the following carriers:

- PPL

- Zásilkovna/Packeta

- Personal pickup (by prior arrangement)

Standard delivery time: up to 20 working days from order receipt and processing.

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5. Withdrawal from the Contract

You have the right to withdraw from the purchase contract within 14 days of receiving the goods, without giving a reason.

In case of withdrawal:

- Notify the seller by email or in writing.

- Return the goods within 14 days to the address provided upon confirmation.

- Return shipping costs are borne by the customer.

- Returned goods must be undamaged and preferably in their original packaging.

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6. Claims and Warranty

- Goods come with a 24-month legal warranty..

- In case of defects, email the seller.

- Submit claims by sending the goods with a defect description and proof of purchase (at your own expense).

- Claims are processed within 30 days.

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7. Personal Data Protection

Customer data is used solely for order fulfillment.

No data is shared with third parties (except carriers for delivery).

 No marketing cookies or profiling systems are used on the website.

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8. Final Provisions

 Legal matters are governed by the laws of the Czech Republic.

 In case of disputes, you may contact the Czech Trade Inspection Authority : https://www.coi.cz for out-of-court resolution.

 These terms take effect on May 1, 2025, and may be updated over time.